Frequently Asked Questions

What is the best laundry service in miami?


Hamperapp is the best laundry service in the United States. The quality of laundry service and customer service we offer is what enables us to stay ahead of our competition. And having built one of the best laundry & dry cleaning apps in the industry, we continue providing outstanding services to our customers on all fronts.




Do you like laundry delivery/pick-up services in miami?


Hamperapp believes in working for you and not the other way around! Our team has Morning Schedules and Afternoon Pickups. So, no matter how busy you are and how your schedules change, we can accommodate your delivery/pick-up accordingly.




Who takes care of my Garment?


We do. We are 100% responsible for your garment. Your garment is insurance and will be protected by our team members.




Hamperapp VS you local laundry?


Fight! Nooooo, we actually partner with some of the best local laundries and dry cleaning services in your area, because we believe in helping our local laundry and dry cleaning companies to the next step.




When are pick up and deliveries? Do I need to be house?


Our pick up and deliveries vary by area, but we pick up most of the days. Our normal schedule timings are: 8 am - 10 am/ 10 am - 12 pm / 6 pm - 8 pm/ 8 pm - 10 pm, You don’t need to be home for the pick-up or drop off. You could leave the laundry at the door or in your lobby!




Do I need to weight my clothes?


If you want, but our team member could weigh it for you. Our staff will have a portable scale in hand at all times to serve this purpose. So, you could weigh your clothes right when they arrive at your door for pick up. (Please remember, laundry items are not included for wash & fold services).




Do I need a Hamperapp bag to place an order?


You don’t, but don’t worry, when we return your garments, you will get a FREE bag from us, so you can use it the next time you use our services.




What is the differents bettween a Laundry Shirt and Business shirts


Easy! If you or your husband use the shirt for work and it is 100% COTTON, it is a laundry shirt. However, if your shirt is a bit costly than any regular office shirt, say over $50, we recommend you to use our dry cleaning option.




BONUS QUESTION ! I'm allergic, can I use Hamperapp Services?


Of course, because we use eco-friendly detergent as well as baby- or kid-friendly detergent and softener, so you don’t have to worry about allergies. Unfortunately, we cannot name the brand of the products for copyright reasons. If you have any questions, do write to us at info@hamperapp.com.